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Quick Summary

ODIN, the Online Dakota Information Network in North Dakota, is hiring a Technical Support Specialist.

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Text courtesy of Ellen Kotrba, Director of ODIN

ODIN, the Online Dakota Information Network in North Dakota, seeks a collaborative, creative and dynamic individual to provide library/technical support to ODIN librarians. Reporting to the Director of ODIN and working as part of a team, this position will assist librarians with problem-solving, developing workflows and providing support using software provided to each ODIN library. This is an exciting opportunity to grow professionally and contribute to the success of ODIN in a consortium environment. This position is open until filled.

Minimum Qualifications

  • Bachelor’s degree in Library Science, Information Science, Computer Science or related field or equivalent education plus relevant work experience
  • At least 2 years of work experience in a library setting.
  • Experience in the implementation/support of a library management system in a consortia environment
  • Ability to work in a team and establish collegial relationships with faculty, staff, students, working cooperatively with a diverse group of constituencies
  • Ability to demonstrate effective written & oral English language skills with experience writing technical and user documentation
  • Adaptability and the ability to learn new software, programs, or technologies quickly
  • Broad knowledge of the role and use of IT in Libraries
  • Proficient use of Microsoft Suite

Preferred Qualifications

  • Experience working in a State Library System

To learn more about this position, including instructions on how to apply, please refer to the job posting document on the North Dakota University System website.
 

Written by

Jordan Wagaman
Communications Specialist & Graphic Designer