Quick Summary
ODIN, the Online Dakota Information Network in North Dakota, is hiring a Technical Support Specialist.
Text courtesy of Ellen Kotrba, Director of ODIN
ODIN, the Online Dakota Information Network in North Dakota, seeks a collaborative, creative and dynamic individual to provide library/technical support to ODIN librarians. Reporting to the Director of ODIN and working as part of a team, this position will assist librarians with problem-solving, developing workflows and providing support using software provided to each ODIN library. This is an exciting opportunity to grow professionally and contribute to the success of ODIN in a consortium environment. This position is open until filled.
Minimum Qualifications
- Bachelor’s degree in Library Science, Information Science, Computer Science or related field or equivalent education plus relevant work experience
- At least 2 years of work experience in a library setting.
- Experience in the implementation/support of a library management system in a consortia environment
- Ability to work in a team and establish collegial relationships with faculty, staff, students, working cooperatively with a diverse group of constituencies
- Ability to demonstrate effective written & oral English language skills with experience writing technical and user documentation
- Adaptability and the ability to learn new software, programs, or technologies quickly
- Broad knowledge of the role and use of IT in Libraries
- Proficient use of Microsoft Suite
Preferred Qualifications
- Experience working in a State Library System
To learn more about this position, including instructions on how to apply, please refer to the job posting document on the North Dakota University System website.