by Beth Staats
Quick Summary
The Consumer Health Information Specialization (CHIS) cohort is halfway through the program, and participants are already gaining confidence, sharing strategies, and strengthening their libraries' roles as trusted health information resources.
This year, Minitex and the University of South Dakota Wegner Health Sciences Library launched its first Consumer Health Information Specialization (CHIS) cohort, bringing together library staff from across Minnesota, North Dakota, and South Dakota, to strengthen their skills in providing reliable health information. The program, developed by the Medical Library Association, equips library professionals with training in key areas such as evaluating health resources, supporting diverse communities, and communicating effectively about sensitive health topics.
Now at the halfway point, the cohort is already showing impact. Participants report that the experience has boosted their confidence and expanded their toolkit for addressing health-related questions. The peer support has created a safe space to discuss real-world scenarios, from helping a patron navigate mental health resources to identifying trustworthy websites on complex medical issues.
Some participants have already started applying CHIS-informed strategies in programs, outreach, and staff training at their libraries. “I'm reminded of how much I underutilize Medline Plus. There is a wealth of information available, and it's a valuable resource for both the public and health information professionals. I'm going to link it directly on my LibGuides and have some print copies at my library," one participant shared. By using what they’ve learned midstream, they’re helping entire library systems become stronger health information hubs, even before the program concludes.
The cohort has also reinforced the role of libraries as trusted health information partners in their communities. In both rural and urban settings, participants are discovering new tools and approaches to better serve patrons seeking information on everything from nutrition and chronic disease to mental wellness and caregiving.
Stay tuned for future articles where - we’ll spotlight librarians across the tri-state region, and share their experiences putting CHIS into practice.
