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Please contact vendors directly with technical questions; you can also contact Minitex ELM support.
Britannica
- Monday – Friday: 9:00 AM to 6:00 PM, U.S. Central Time
- Phone: 312-347-7361
- Technical support
Capstone
- Email: support@capstonepub.com
EBSCO
- Monday – Friday: 24-hour support
- Saturday and Sunday: 9:00 AM to 5:00 PM, U.S. Eastern Time
- Phone: 800-758-5995
- Fax: 978-356-9372
- Email: support@ebsco.com
- Web: https://help.ebsco.com/
Gale
- 24-hour / 7-days-a-week support
- Phone: 800-877-4253
- Submit an online request for Gale technical support
LearningExpress
- Monday – Friday: 9:00 AM to 5:00 PM, U.S. Eastern Time
- Phone: 800-295-9556, ext. 2
- Email: support@ebsco.com
- Web: https://help.ebsco.com/
ProQuest
- Technical Support: Monday – Sunday, 8:00 AM – Midnight, U.S. Eastern Time
- Search Assistance: Monday – Friday, 8:00 AM – 5:00 PM, U.S. Eastern Time
- Phone: 800-889-3358 or 734-761-4700, ext. 2513
- Email: tsupport@proquest.com