by Carol Nelson
Quick Summary
Learn more about the changes OCLC has made its Interlibrary Loan Fee Management (IFM) service.
Body
On December 1, 2015, OCLC changed the trigger to generate an IFM payment for an interlibrary loan request to the point when the item is "shipped" from the lender, instead of when it is received by the borrower. A refund workflow is planned for release in early 2016. For more details on this change, check out OCLC's website.
