AskMN: The Librarian Is In! has published its FY19 Report and is now available on the Minitex website. This article features some highlights from this past year.
AskMN News
In an announcement made Friday, May 31st, Springshare will acquire QuestionPoint.
Registration is now open for the North American Virtual Reference Online Conference! This free, fully online event is open to all - regardless of library type or experience with virtual reference. The conference will take place on February 12, 2019.
AskMN celebrated its 10 year anniversary at MLA with cake during Thursday’s dessert break.
The report highlights activity in the academic and public queues, how Minnesota patrons were helped, when patrons came in to ask questions, and patron satisfaction with the service.
Ask WA, like AskMN, is a cooperative of public and academic libraries around the state which work together along with librarians around the world to provide 24/7 access to library services.
The University of Minnesota servers that support the Electronic Library for Minnesota (ELM), the Minitex website, and other Minitex services will be down for maintenance this Saturday, January 9. Service will be restored the next day. We apologize for the inconvenience.
At last week's MLA Conference, I attended a session that included presentations by four metro area librarians, all of whom are very familiar with virtual reference services.
To many, a 24/7 reference service for their library seems like a dream. Perhaps something that could exist in a perfect world where funds and staffing abound. To others, "it's kind of a
Online reference service staffed by librarians 24 hours a day, 7 days a week