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by Carla Pfahl
AskMN turns 15 years old on March 24, 2023. This article takes a look back on some of the highlights and how the program has evolved since 2008.
Authors
by Zach Miller
It's hard to imagine a single Minnesotan who wouldn't benefit from the chance to ask a librarian a question online, any time of day, any day of the week. You can give your patrons easy access to research support and help Minitex promote a great service by using the tools in the Promote section of the AskMN website.
Authors
by Carla Pfahl
While overall usage slowed down from the height of the pandemic it was still a very busy year for questions. The five year trends for overall usage and academic usage continue to increase and public library usage remains quite strong.
Authors
by Carla Pfahl

In May, 2019, OCLC announced the sale of QuestionPoint and the 24/7 Reference Cooperative to Springshare. Since then Minitex and AskMN libraries have been preparing for the migration from the QuestionPoint software to Springshare’s LibAnswers and LibChat systems.

Authors
by Carla Pfahl

As library services are impacted by COVID-19 and we begin to navigate working from home, it is important that patrons are able to connect with the services offered to them. One way to allow for this, is by adding a chat service for your library patrons. 

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