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Public libraries have a mission to serve and include all members of the community, including teens with disabilities.  Renee Grassi, Joe Houlihan, and Gao Yang will help you learn more about this topic by sharing their own experience serving teens and young adults wi

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Public libraries have a mission to serve and include all members of the community, including teens with disabilities.  Renee Grassi, Joe Houlihan, and Gao Yang will help you learn more about this topic by sharing their own experience serving teens and young adults with disabilities in public libraries. In this half-day workshop, participants will learn how to build positive relationships with teens and their caregivers, acquire inclusive customer service strategies, and hear about effective programming ideas to welcome this audience to the library.

 

Written by

Beth Staats
Outreach & Instruction Librarian, Ebooks MN Coordinator