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Minitex News articles tagged with "AskMN" (35):

The AskMN wordmark, featuring the service name and the tagline, "The librarian is in."

AskMN FY21 Report Shows Heavy Use Through Pandemic

Aug 20, 2021

The AskMN FY21 Report has been published, and it highlights heavy usage of the service by libraries throughout this past pandemic year.
AskMN logo.

AskMN Migration to Springshare’s LibAnswers Complete

Jun 11, 2020

In May, 2019, OCLC announced the sale of QuestionPoint and the 24/7 Reference Cooperative to Springshare. Since then Minitex and AskMN libraries have been preparing for the migration from the QuestionPoint software to Springshare’s LibAnswers and LibChat systems.

AskMN logo.

AskMN and Your Online Services

Apr 1, 2020

As library services are impacted by COVID-19 and we begin to navigate working from home, it is important that patrons are able to connect with the services offered to them. One way to allow for this, is by adding a chat service for your library patrons. 

AskMN logo.

AskMN lets students chat with a librarian from anywhere

Mar 19, 2020

If you're not familiar yet with AskMN, it is an online service for information and research help available to all Minnesota residents and students 24 hours a day, 7 days a week. This service, now more valuable than ever, can be accessed at

What is Minitex?

Oct 8, 2019

Learn about the programs and services that Minitex provides to all Minnesotans and Minnesota libraries in this five-minute video.


AskMN Fy19 Report

Aug 29, 2019

AskMN: The Librarian Is In! has published its FY19 Report and is now available on the Minitex website. This article features some highlights from this past year.


Springshare Acquires QuestionPoint from OCLC

Jun 3, 2019

In an announcement made Friday, May 31st, Springshare will acquire QuestionPoint. The announcement was a surprise to many as QuestionPoint had just completed a successful upgrade to their chat environment in March.


Registration now open for the North American Virtual Reference Conference

Jan 17, 2019

Registration is now open for the North American Virtual Reference Online Conference! This free, fully online event is open to all - regardless of library type or experience with virtual reference. The conference will take place on February 12, 2019.


Celebrating 10 Years of AskMN at MLA

Oct 16, 2018

AskMN celebrated its 10 year anniversary at MLA with cake during Thursday’s dessert break.


AskMN FY16 Report is Now Available

Sep 13, 2016

The report highlights activity in the academic and public queues, how Minnesota patrons were helped, when patrons came in to ask questions, and patron satisfaction with the service. The format of the report is much different than previous published reports.