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Minitex News articles tagged with "AskMN" (36):

AskMN FY22 Report now available

While overall usage slowed down from the height of the pandemic it was still a very busy year for questions. The five year trends for overall usage and academic usage continue to increase and public library usage remains quite strong.

AskMN FY21 Report Shows Heavy Use Through Pandemic

The AskMN FY21 Report has been published, and it highlights heavy usage of the service by libraries throughout this past pandemic year.

AskMN Migration to Springshare’s LibAnswers Complete

In May, 2019, OCLC announced the sale of QuestionPoint and the 24/7 Reference Cooperative to Springshare. Since then Minitex and AskMN libraries have been preparing for the migration from the QuestionPoint software to Springshare’s LibAnswers and LibChat systems.

AskMN and Your Online Services

As library services are impacted by COVID-19 and we begin to navigate working from home, it is important that patrons are able to connect with the services offered to them. One way to allow for this, is by adding a chat service for your library patrons. 

AskMN lets students chat with a librarian from anywhere

If you're not familiar yet with AskMN, it is an online service for information and research help available to all Minnesota residents and students 24 hours a day, 7 days a week. This service, now more valuable than ever, can be accessed at

What is Minitex?

Learn about the programs and services that Minitex provides to all Minnesotans and Minnesota libraries in this five-minute video.

AskMN Fy19 Report

AskMN: The Librarian Is In! has published its FY19 Report and is now available on the Minitex website. This article features some highlights from this past year.

Springshare Acquires QuestionPoint from OCLC

In an announcement made Friday, May 31st, Springshare will acquire QuestionPoint. The announcement was a surprise to many as QuestionPoint had just completed a successful upgrade to their chat environment in March.

Registration now open for the North American Virtual Reference Conference

Registration is now open for the North American Virtual Reference Online Conference! This free, fully online event is open to all - regardless of library type or experience with virtual reference. The conference will take place on February 12, 2019.

Celebrating 10 Years of AskMN at MLA

AskMN celebrated its 10 year anniversary at MLA with cake during Thursday’s dessert break.