In May, 2019, OCLC announced the sale of QuestionPoint and the 24/7 Reference Cooperative to Springshare. Since then Minitex and AskMN libraries have been preparing for the migration from the QuestionPoint software to Springshare’s LibAnswers and LibChat systems.
In an announcement made Friday, May 31st, Springshare will acquire QuestionPoint. The announcement was a surprise to many as QuestionPoint had just completed a successful upgrade to their chat environment in March.
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