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Minitex News articles tagged with "Request Processing" (2):

This isn't what my patron ordered!

Ever wonder what to do when you receive the incorrect item for your patron's ILL request? Here are some general guidelines of how Minitex handles this issue.

Resource Sharing Implements Enhanced Verification Phase 2.5

Continuous improvement is what Resource Sharing staff, with tremendous help from the Minitex IT unit, always strive to achieve. It is in this spirit that we announce Enhanced Verification, Phase 2.5.