At the Minnesota Library Association Annual Conference in St. Paul (Oct 8-9), Eli Neiburger from Ann Arbor District Library presented “FLATLAND: A Romance of Many Dimensions.” He used the 1884 satirical book of the same title to tell a story about how libraries should seek to offer services in the 4th dimension: love. His message? To be successful, do things at the library that people love, not what they need or want, and they will support you when you need it.
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