Best Practices
Minitex News articles tagged with "Best Practices" (3):
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New Minitex webinar: RDA best practices for cataloging DVDs, streaming media, video games, & music materials
Title: All the Best! RDA Best Practices Guides from OLAC and MLA
Date: November 17, 2015
Time: 2:00 p.m. - 3:00 p.m.
Cost: No charge
Virtual Reference Best Practices: Working with Persistent Patrons
From time to time I am involved in a discussion with colleagues about various types of patrons we work with in our virtual reference services. It doesn’t matter if it is a public library patron or an academic library patron, every now and then librarians struggle to provide excellent service.
AskMN: Best Transcript of 2014
In December I sent out a call out to AskMN participating libraries to send in chat transcript(s) from 2014 that they felt exemplified exceptional service. The chat session could have taken only five minutes or fifty minutes or it could have been a very involved interaction or quick and easy.