Organizations, small- and medium-sized enterprises, academic and governmental institutions all have mechanisms and plans for auditing and assessing their activities. But just thinking about what’s involved in such processes can be stressful for those involved. Where should your organization start? What data might be useful? What are the meaningful metrics needed to establish best practices and how should your organization be thinking about them as applied to productivity or workflows? Accountability is fraught with sensitive issues like these. This event will bring together a group of experts from across the information community to share their ideas and experiences regarding what works and what doesn’t.