In an announcement made Friday, May 31st, Springshare will acquire QuestionPoint. The announcement was a surprise to many as QuestionPoint had just completed a successful upgrade to their chat environment in March. According to the announcement, the 24/7 Reference Cooperative will move under the Springshare umbrella and all QuestionPoint backup librarians and coordinators will become Springshare staff. The QuestionPoint service will be integrated in to Springshare’s LibAnswers platform.
AskMN will provide seamless service throughout the migration process. Minitex will be in full communication with its participating libraries as Springshare lays out its plan for migration and training on LibAnswers.
Any questions about migration to Springshare or about AskMN please contact Carla Pfahl, AskMN Coordinator.