Best Practices in Virtual Reference

Currently Offered Sessions

No sessions currently scheduled.

Self-Paced Learning


Information will always exist. Questions will always arise. More and more patrons look for ways to connect with libraries online and at point of need. Providing a virtual reference service is an easy and practical way to meet those patrons virtually. There has been a large amount of research done on how to reach and engage with patrons in that online environment. Join Minitex staff in this one hour webinar as we hone our reference skills and adapt them to the world wide web. We will look at how to conduct a reference interview and what makes an exceptional reference transaction.