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Lynn Silipigni Connaway & Marie Radford will discuss the key findings of their multi-year study that were recently published in the report, Seeking Synchronicity: Revelations and Recommendations for Virtual Reference.
Their findings show that today's patrons, scholars and citizens are not just looking to libraries alone for answers to specific questions; they want to also engage partners and guides in their lifelong information-seeking journey. Virtual Reference is an opportunity to meet those needs.
Who Should Attend?
Anyone interested in or providing virtual reference service.