Best Practices in Virtual Reference: Keeping the Virtual Lights on 24/7


Best Practices in Virtual Reference webinar helps you keep your lights on longer

Public, academic and special libraries alike are struggling with cuts to their hours and staff, making it more difficult to be in front of your patrons when they need you. Library staff throughout the country are trying to figure out how to position libraries and their services as a valuable resource when they can’t keep the lights on as long as they used to.

Join Minitex and OCLC for a free webinar in the Best Practices for Virtual Reference series. This session, “Keeping the Virtual Lights on 24/7,” will focus on how being part of a cooperative group can allow you to keep your library open virtually at all hours and reach patrons whenever they might be working, even if it’s not from 9-5.

We’ll explore the challenges and benefits to working through a cooperative. Most libraries already belong to some group or consortia, and expanding the ways we work together are important in this challenging economy. As with any joint venture, it helps to know what worked and what didn’t work for others before jumping in. And, if you’re already working as a group, there’s always room for improvement!

Watch the presentation and participate in the webinar as a group with other Minnesota library colleagues. After the hour-long webinar, stay a little longer to discuss virtual reference in your library. It’s a great opportunity to learn more about what we all do individually and find ways to keep each of our virtual lights on a little longer. The viewing and conversation will be held in Mintex’s conference room in the Elmer L. Andersen Library starting at noon Central time.

Susan McGlamery of OCLC will lead the conversation along with Rosa Caballero-Li, Manager, AskNYPL at New York Public Library, Cynthia Johnson, Head of Reference and Acting Head of the Grunigen Medical Library, University of California, Irvine, and Lynn Jones, Reference and Instruction Librarian, Moffitt Library, University of California, Berkely. We look forward to hearing from you, too!

The free webinar is open to all.

Who Should Attend?

Anyone interested in and/or practicing virtual reference.