OCLC Demonstration: QuestionPoint

Currently Offered Sessions

No sessions currently scheduled.

Description

QuestionPoint is a unique virtual reference service for library users. While QuestionPoint takes advantage of the Internet, it goes beyond the limitations of the Web to incorporate libraries' best reference techniques. It allows reference librarians to answer questions using all the available resources of member libraries, not just the digital ones. QuestionPoint helps manage all your reference transactions, both online and in-person. Statistical reports based on the type and level of your reference activity help you make management decisions, demonstrate trends for funding proposals, and measure user satisfaction levels.

Who Should Attend?

Library staff from all types of libraries and media centers are encouraged to attend.

Prerequisites

None