Minitex Electronic Document Delivery (MEDD)
Hennepin County Library, Minneapolis Central.
MEDD (Minitex Electronic Document Delivery) is a custom-built, secure web-based document delivery system.
Minitex staff use MEDD to scan material, post it on a password-controlled webpage, and to deliver an email
message to notify the patron and their library that the requested interlibrary loan material is ready for
Please note: By using the MEDD service, the user agrees to uphold the copyright restrictions applicable to
all library materials; be they in paper or digital form.
What we need from the requesting library for MEDD requests:
An Interlibrary Loan email address where you will check for "library email message" which will also
provide the applicable request number to indicate to you that the request has been filled and posted
on the MEDD Server. ILL staff should then update their system to indicate it is a filled photocopy
request even though the item did not pass through your office. (This step may not apply to some MnPALS
Libraries that have opted to have automatic updates to the complete status.)
Please type "MEDD" and patron's email address in notes field/borrowing notes field of the request.
Articles can be viewed up to five times or for seven days after email notification (whichever comes first),
and the patron can read, print, download, and/or save the article.
Note that we are unable to transmit the following materials via MEDD:
- Articles longer than 50 pages.
- Replacement pages.
- Materials in which the condition limits us to only being able to provide poor quality copies can be made.
- Landscape orientation (two pages copied on one side).
- Please make sure to allow enough time for your computer to completely download the article before clicking
on the MEDD link multiple times. Some of the files retrieved may be quite large and could take several minutes
to download, depending on the connection speed. If the maximum number of views or the date to view the requested
material has expired without successful download of the item, please contact: email@example.com,
- If you are having problems viewing the downloaded material, please check to see if you have the latest version
of Adobe Reader installed.
- If you are not sure where your downloaded file was saved, try these possibilities:
- For Windows operating systems, try checking your computer's download folder (C:\Users\yourname\Downloads).
- For Macintosh operating systems, look in your home folder (your name/Downloads).
- Have you specified a different folder on your browser to save your downloads? Check your brower's "tools" and "options,"
or "Internet options" to see where your file might have been saved.
- Does your browser have popup blockers, ad blockers, java blockers, flash blockers, etc.?
These programs may prevent the download of your article. Try turning them off temporarily while you retrieve
your article, or, if available to you, try downloading your article using a different browser that does not have
"blocker"-type programs installed.
- If you encounter problems trying to view a document on a mobile device, please try viewing on a desktop. The MEDD
software is not currently optimized for viewing on mobile devices.
Resource Sharing News
Resource Sharing News keeps readers up-to-date about interlibrary loan activities in the
Use MNLINK to:
- Search multiple libraries and databases at once.
- Request materials.
- Search eLibrary Minnesota (ELM) to view and download articles about numerous topics.