AskMN: The Librarian Is In!
AskMN is a live interactive chat service that allows you to converse with a librarian
in real time.
What Is AskMN?
AskMN is a live interactive chat service that allows you
to converse with a librarian in real time. A librarian is available 24/7 to answer questions
and direct you to various websites if needed. A normal session lasts 5-20 minutes. It can take
several minutes for the librarian to search and send you an answer.
The librarian may ask you questions to get a better understanding of what you need. He or she
may offer to follow up by email if your question requires further in-depth research or assistance.
The librarian will then have the opportunity to refer you to print and local resources, as well as
subject specialists who may not be available during the live session. Follow-up replies by email
can be expected within 72 hours.
Libraries and media centers interested in learning more about AskMN please see our
Frequently Asked Questions.
Each year Minitex generates a fiscal year-end report for AskMN highlighting use and activity of
Can Anyone Use This Service?
This service is intended to answer questions from Minnesota residents and students only. If you are
outside of Minnesota and you want to ask a question, you will need to enter the barcode number on
the back of your Minnesota public library card. If you do not have a Minnesota public library card,
please contact your
local public library directly.
How Can Libraries Participate?
Participating in AskMN provides many benefits to your library.
Learn how your library can participate in AskMN.
Print, copy, and share these handy tools with your patrons:
You may also order AskMN brochures
and bookmarks for use in your library.
AskMN is brought to you by Minitex and participating Minnesota
Electronic Library for Minnesota (ELM)
Find online articles and electronic books on a vast array of topics.
Get real-time answers from a librarian 24/7.
Find photos, documents, and maps related to Minnesota history.
Place requests to have books, CDs, DVDs, articles, and more delivered to your local library.