AskMN

AskMN is a 24/7 statewide virtual reference service of participating libraries across Minnesota that is part of the national 24/7 Reference Cooperative supported by Springshare. In cooperation with other libraries, Minnesota residents can chat with a librarian any time of day or night to receive quick help with their information needs. 

The AskMN program began in March 2008 and started with 8 academic and public libraries. Today, the program is strongly supported by over 35 academic and public libraries across Minnesota. AskMN librarians answer an average of over 30,000 questions each year. 

Libraries and media centers interested in learning more about AskMN please see our Frequently Asked Questions.

Annual Reports

Each year Minitex generates a fiscal year-end report for AskMN highlighting use and activity of the service.

• FY23 Annual Report
• FY22 Annual Report  (PDF; 488 KB)
• FY21 Annual Report  (PDF; 1.3 MB)

Can Anyone Use This Service?

This service is intended to answer questions from Minnesota residents and students only. If you are outside of Minnesota and you want to ask a question, you will need to enter the barcode number on the back of your Minnesota public library card. If you do not have a Minnesota public library card, please contact your local public library directly.

How Can Libraries Participate?

Participating in AskMN provides many benefits to your library. Learn how your library can participate in AskMN.

Educational Materials

You can order AskMN brochures and bookmarks for use in your library.

Funding

AskMN is brought to you by Minitex and participating Minnesota libraries.