Cancellation & Refund Policies

Refunds: In-Person Training Sessions

Registrants unable to attend a training session should notify Minitex at least 2 business days prior to the training date in order to receive a refund or credit. If you are unable to attend a Minitex event and do not notify Minitex in advance, you will be charged the registration fee, if applicable.

Exceptions may be made for registrants unable to attend due to unforeseen circumstances (e.g. inclement weather or illness). Please contact Minitex if you cannot attend.

Refunds: Webinars

Registrants unable to attend a webinar should notify Minitex at least 2 business days prior to the webinar date in order to receive a refund or credit, if applicable. If you are unable to attend a Minitex webinar and do not notify Minitex in advance, you will be charged the registration fee, if applicable.

Exceptions may be made for registrants unable to attend due to unforeseen circumstances (e.g. inclement weather or illness). Once a webinar is underway, you and/or your institution are responsible for the webinar registration fee.

If you are unable to log in to the webinar due to technical issues, please contact Minitex for assistance. If we are unable to help you, we will reschedule or issue a refund.

"No Charge" Webinars

Webinar class sizes are limited. If you are unable to attend a session you are registered for please contact us ASAP so we can offer the seat to another person.

Cancellation Policy

If a Minitex training session is cancelled due to low registration or inclement weather, participants will be notified and fees, if applicable, will be refunded.

More Training & Events

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Browse our events calendar to get information about upcoming conferences and training opportunities.