EBSCO eBook Collection Frequently Asked Questions (FAQ)

Who is a typical EBSCO eBook Collection user?

Research, academic, public, school and state government libraries and their patrons. Patrons are defined as users of Minitex participating libraries who can access EBSCO eBook Collection materials from IP authenticated systems within the library, or with a user ID and password from a computer outside of the library, or from a referring URL as in the Minitex eBook Collection webpage.

Can these eBooks be downloaded to my computer?

EBSCO eBooks are read via an Internet browser like Internet Explorer, Firefox, of Chrome. Patrons cannot download EBSCO eBooks unless a subscribing library has installed Adobe Content Server, software that allows for downloading of content. As of 2011, EBSCO uses Adobe Content Server to provide eBook downloading onto the Barnes & Noble NOOK and Sony Readers.

What types of eBooks are available?

The EBSCO eBook Collection consists of a broad range of over 265,000 reference, scholarly, popular and professional works from some of the world's leading publishers, scholarly and commercial.

How are checkout periods determined?

There is no checkout period for titles used online. A user must perform some action on the title (ex: clicking on a page) at least once every 15 minutes for the title to remain available. The title will "time out" after 15 minutes of no activity and be available to another user. If the subscribing library has installed Adobe Content Server allowing for downloading of titles, the checkout period defaults to 7 days, and administrators have the option of setting a different checkout period for their users or a maximum checkout duration which allows the users to set their own checkout periods.

How will I know what my patrons are viewing?

EBSCO provides libraries with aggregate usage data – information that is simply not available from traditional circulation reports. This data, found in EBSCOadmin, can help libraries adjust collection development decisions for both electronic and paper titles.

However, EBSCO deletes the link between a viewer's account and what the librarian is viewing so that the user's privacy is protected. EBSCO has a privacy policy available on its website.

EBSCO's technology manages access to a given eBook title so that only the number of users for which your institution has purchased access – 1, 3, or unlimited – will be able to access any one particular copyrighted eBook at one time. The default number of pages a patrons can print from an eBook is 60, though this varies based on individual publisher-specified limits. The Adobe Content Server required to download eBooks serves as a digital rights managment (DRM) solution, preventing authorized distribution and causing your access to the downloaded eBook to expire upon the end of your checkout period.

How does EBSCO help you select titles from the EBSCO eBook Collection?

What kind of collection development tools does EBSCO make available?

EBSCO has developed a collection development tool called EBSCOhost Collection Manager. This is an interactive resource that helps people select titles, create title lists and order eBooks from EBSCO. It also allows you to explore title and collection suggestions, build a Patron Driven Acquisitions profile, set up approval plans, and more.

How do I learn more?

For more information about EBSCO eBook Collection, eBooks and the title list, visit the EBSCO eBooks website or contact Anne Hatinen at 612-624-2925 / anne@minitex.umn.edu.

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