VDX Workflow

Borrower When Look For What To Do
New / Check Manual Daily Duplicate, Locally owned, and/or Amazon Date Price message Force from new or Complete
New / Auth Manual Daily Notes from patron Force from new with note if important
Conditional Daily Respond or Action appropriately
Messages Daily Respond or Acknowledge
Recalled Daily New due date Contact your patron with new due date
Overdue Periodically
Lost Periodically Request bill
Damaged Periodically Request bill
Not Supplied Voluntary – VDX will remove after 30 days Complete if contact your patron with reasons
Terminated Voluntary – VDX will remove after 30 days Complete
Lender When Look For What To Do
Pick List Daily Notes Print the PDF file
In Process Daily Answer Will Supply or Answer Nonsupply if you don't ship today
In Process Expiring Today Daily Reason you didn't already respond Answer Will Supply or Answer Nonsupply
Renewal Requested Daily Respond, a common ILL practice recognizes the lack of a response as a renewal for the original loan period
Cancel Requested Daily Answer Cancel reply yes
Messages Daily Respond or Acknowledge
Will Supply Periodically Requests which have been sitting for awhile Answer Nonsupply
Overdue Periodically Action Overdue (voluntary)
Lost Periodically Send Bill
Damaged Periodically Send Bill

Contact Us

Minitex
University of Minnesota
Wilson Library, Room 60
309 19th Avenue South
Minneapolis, MN 55455

Phone: 612-624-4002
Toll-Free: 800-462-5348
Fax: 612-624-4508