OCLC WorldCat Resource Sharing Workflow

Borrowing Category When What To Do
Conditional Daily Respond "yes" and make sure to add any information requested by lending library.

-or-

Respond "no." Request will go on to next lender in string, or to Unfilled status, if on last lender.

-or-

Delete request from WRS if you don’t want it to go to next lender by saying "no."
Renewal Denied Daily Contact patron to return item.
Recalled Daily Contact patron to return item.
Expired Daily If patron's Need Before date has passed, notify patron of unfilled request.
Unfilled Daily Send request to a new string of lenders.

-or-

Notify patron of unfilled request.
Review Daily Send request to a string of lending libraries.
Renewal Granted Daily Notify patron of new due date.
Special Messages/Borrowing
Overdue
Weekly Send overdue notice to your patron. Also watch for photocopy requests mistakenly given due dates – update to Returned and contact lending library to alert them.
Special Messages/Borrowing
Received?
Weekly Confirm receipt of item. Update to Received.

-or-

If not received, update request to Not_Received. Notify lending library if you want resend or ask them to Complete request if you don't.
Lending Category When What To Do
Pending Daily Print requests for retrieval and processing.
In Process Daily Monitor for requests that will expire soon.
Conditional/Pending Daily Check if borrowing library can comply with your conditions. Print request and process.
Retry/Pending Daily A previously specified Future Date has arrived. Print request and process.
Renewal Request Daily Respond "yes" with new due date or say "no."
Special Messages/Lending
Complete?
Weekly Check to see if item has been returned to you. If yes, Complete the request. If no, contact borrowing library to work out next steps.
Special Messages/Lending
Not_Received
Weekly For photocopies, if Need Before date has not passed, resend article. If Need Before date has passed, check with borrowing library to see if they want article resent or if they want the request to be Completed. For books, check your stacks to see if book has been returned prematurely. Contact borrowing library, if needed, to work out next steps.

Contact Us

Minitex
University of Minnesota
Wilson Library, Room 60
309 19th Avenue South
Minneapolis, MN 55455

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